Frequently asked questions

• How do I receive my tickets?

Once you have completed the form, submitted it, and payment has been successfully processed, you will receive an email containing the e-ticket(s) and the invoice.

• How do I pay for the tickets?

• Are there any additional fees when booking?

No, the ticket price is the final price.

• Can I change the concert date after booking the tickets?

Yes, you can change the date by informing us via email or phone. After our confirmation, you will receive an email with the new e-tickets.

• Can I cancel tickets that have already been booked?

Already purchased tickets cannot be cancelled and refunded but we can issue the tickets for a different date.

• What if the concert is cancelled?

In this very unlikely case, we will refund all booked tickets. Please note that we may announce the cancellation on site.

• Is there a dress code?

No, but we kindly ask to mind the special venue.

• Does the actual concert program always match the program on the website?

We reserve the right to make changes and will inform you as soon as possible. Last-minute changes are very unlikely.